Welcome to Tender Mercy Care

Where  Compassion Meets Excellence

Located currently across Ballarat and Bendigo (additional locations coming soon!), is an environment of support, a place where the values of life, love, joy, and peace are actively lived out. Welcome to Tender Mercy Care, your trusted partner in disability and aged care services. Here, we don't just care for you; we care about you.
Empowered To Thrive – Our Pledge to You
Our mission is to empower every individual in our care to thrive. With a heartfelt commitment to enhancing lifestyles and assisting you in reaching your health and wellbeing goals, we stand as a testament to what extraordinary care should be.
Person-Centred Care – The Core of Our Service
At Tender Mercy Care, we embrace a holistic approach to care – the Triune being model. This means we focus on the body, soul, and spirit, ensuring a balanced and comprehensive support system tailored to your unique needs. Our person-centred care is not just a practice; it's our promise to you.

Our Services

Compassionate, Customised Care
At Tender Mercy Care, we offer a spectrum of personalised services to support your independence and enrich your life:

Personal Care: 
Personalised assistance with daily activities, ensuring your comfort and dignity.

Community Nursing :
In-home health care from skilled nurses for your medical needs

Daily Living Support:
Help with household tasks, meal prep, and managing finances to foster your autonomy.

Community Access & Transport:
Enabling participation in community life with organised activities and reliable transport.

View All Services 

What sets us apart?

Tender Mercy Care stands as a beacon of excellence and compassion, setting itself apart through its unwavering commitment to holistic wellbeing and personalized support.  Our services extend beyond mere assistance, encompassing a diverse range of offerings tailored to foster independence, enrich lives, and nurture holistic growth.
Holistic Approach to Care
Tender Mercy Care embraces the Triune being model, focusing on the body, soul, and spirit of each individual to ensure comprehensive support tailored to their unique needs.
Personalized and Diverse Services
Offering a spectrum of personalized services ranging from personal care and community nursing to mental health support and group activities, ensuring every aspect of an individual's wellbeing is catered to.
Commitment to Excellence and Compassion
Rooted in Christian values, Tender Mercy Care is committed to providing five-star care that exceeds expectations, guided by principles of compassion, justice, respect, and honor.

Together, Let's Start on a Journey of Care and Empowerment

At Tender Mercy Care, you're not just embracing a service; you're joining a family that cherishes your wellbeing. Contact us today, and let's take the first step towards a thriving, supported future.
Location- Ballarat
Phone: 0424 177 179
Location-Bendigo
Phone: 0455 527 919
Email: [email protected]
Office Hours: Monday - Friday: 9am - 5pm
Service Hours: 24/7
Acknowledgment of Country
We acknowledge the Wadawurrung and the Dja Dja wurrung people, the traditional custodians of the land where we base ourselves, along with those who steward all the lands upon which we gather. God created these lands, the mountains, rivers and trees, and He has entrusted their care to the traditional custodians. We commit to and pray that we will show respect to elders past and present, that we will learn from them with humility and walk softly and gently on these lands.
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